Believe it or not, but the owner of the Company is as anxious as you are, that your experience will be as good as it can be. He encourages customer contact. He will personally send a letter to you, as soon as you make contact with Elizabethan Catering Services Ltd., together with his e-mail and contact phone number.
He is there for you at all times, without you having to jump through a load of hoops. He is never too busy to talk/communicate with you, an important customer.
Really, what is the point of it all, without lots of customers – past and future? All the menu planning, systems, etc. etc. are pointless without customers. That is why he is so dedicated to them, as busy as he always is.
E-Mail the owner