DEPARTMENTAL FEEDBACK TO NEGATIVE QUESTIONNAIRE!

This form has been created to help identify any problems that the customer has brought up and it is expected that whatever comments are made, in a negative way that this form is completed by person involved. Not for any other reason as to make sure that we are ALWAYS doing our very best and to make things perfect. This feedback is vital and has to be honest, please. Whatever ever is the cause, do not worry about hurting anyone's feelings, the customer's feelings, who pays our wages, are already hurt. We have to fix the situation and be able to deal with the upset customer the very best that we can, and avoid a re-occurenece at all costs. Near enough is not good enough!!. Thank you!!

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